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SHOP HELP
Welcome to Our HELP Page
We want your shopping experience with SHOP Creative Realm to be as seamless as possible.
Below are answers to some of the most frequently asked questions. If you have any other questions or need more information, feel free to reach out to us—we’re always here to help!
Tap the "Need help? CHAT with us NOW!" icon on this page to chat with us directly. We are available from Monday to Friday from 9am - 5pm and Saturdays from 10am - 2pm. You can also CALL or WHATSAPP us at 868-296-9620.
Frequently Asked Questions:
1. Do you offer FREE shipping?
Yes, we offer free shipping on all orders within Trinidad and Tobago.
2. Can I pick up my order in person?
Absolutely! You can pick up your order from our store located at 21 Clifford Street, Curepe, Trinidad. Just select the 'Pick Up' option at checkout.
3. How long will it take to receive my order?
Orders typically ship within 2-3 business days and take 2-3 business days to be delivered by TTPost. For pick-ups, you'll be notified when your order is ready.
4. Do you deliver outside of Trinidad and Tobago?
Currently, we only offer shipping within Trinidad and Tobago via TTPost.
5. What payment methods do you accept?
We accept major debit cards, credit cards, and direct bank transfers.
6. How do I know if my order has been confirmed?
After placing your order, you will receive a confirmation email containing your receipt. If you do not receive this email, please contact us for assistance.
7. Do you offer custom designs?
Yes, we do! If you’re interested in a custom design, please contact us with your request.
We want your shopping experience with SHOP Creative Realm to be as seamless as possible.
Below are answers to some of the most frequently asked questions. If you have any other questions or need more information, feel free to reach out to us—we’re always here to help!
Tap the "Need help? CHAT with us NOW!" icon on this page to chat with us directly. We are available from Monday to Friday from 9am - 5pm and Saturdays from 10am - 2pm. You can also CALL or WHATSAPP us at 868-296-9620.
Frequently Asked Questions:
1. Do you offer FREE shipping?
Yes, we offer free shipping on all orders within Trinidad and Tobago.
2. Can I pick up my order in person?
Absolutely! You can pick up your order from our store located at 21 Clifford Street, Curepe, Trinidad. Just select the 'Pick Up' option at checkout.
3. How long will it take to receive my order?
Orders typically ship within 2-3 business days and take 2-3 business days to be delivered by TTPost. For pick-ups, you'll be notified when your order is ready.
4. Do you deliver outside of Trinidad and Tobago?
Currently, we only offer shipping within Trinidad and Tobago via TTPost.
5. What payment methods do you accept?
We accept major debit cards, credit cards, and direct bank transfers.
6. How do I know if my order has been confirmed?
After placing your order, you will receive a confirmation email containing your receipt. If you do not receive this email, please contact us for assistance.
7. Do you offer custom designs?
Yes, we do! If you’re interested in a custom design, please contact us with your request.